AI is transforming how we work, from automating decisions to reshaping entire workflows. But even the smartest tools fail when people aren’t ready to adapt.

This session explores the human factor behind successful AI-driven transformation. Mariya Koteva, Digital Transformation Strategist with 12+ years of ERP and enterprise change leadership, reveals what most implementations miss: your team’s Change Capacity.

You’ll learn:

✅ How to prepare teams for AI and automation, before the tech rollout even begins
✅ How to boost Change Capacity to prevent resistance, fatigue, and low adoption rates
✅ Why well-being, adaptability, and energy management are critical success factors in fast-moving transformations
✅ Practical frameworks for consultants, team leads, and change practitioners to embed human readiness into innovation efforts

Expect a fast-paced, hands-on session packed with real-world examples, human-centered leadership tools, and practical strategies for ensuring innovation sticks.

Key takeaways:

• How to assess and build human readiness for AI and agile-driven change

• Practical leadership moves that make transformation sustainable

• A checklist to avoid the most common people pitfalls during agile and tech change initiatives

Why this session?

Most sessions focus on what AI can do. This one focuses on how to make it stick.

It connects the dots between tech capability, business readiness, and the human adaptability needed to lead change in complex, evolving environments, across teams, functions, and leadership levels.